Crisis Management Program

No matter our profession, organization, sector, or ecosystem, we will always have to navigate unforeseen circumstances in our lives and careers. A natural disaster, a financial, environmental, political, health, social or family crisis will occur on a greater or lesser scale at some point in our lives. It is critical to be prepared to avoid chaos and mitigate its effects.

The COVID-19 pandemic represented an unprecedented challenge for decision makers in the public and private sectors. Confinement measures, border closures, interruption of air traffic, bans on land movement and mobility were implemented, while ensuring that what is essential continues to operate.

This pandemic, which has lasted longer than imagined, should be taken as a great opportunity to learn and to realize that we are all vulnerable and in some way actors in the management of the crises in which we will be affected.

Implementing a crisis management plan, understanding the stages of a crisis, and ensuring you have the right people by your side to help you manage and work through a crisis are fundamentals to prepare for one of these unplanned events.


This program seeks to provide participants with analytical and practical skills for crisis management, such defined as an obstacle that cannot be solved with the usual structure.

The program provides a strategy to timely recognize (or even foresee) a crisis and activate management in its different dimensions: administrative, financial, human teams, cooperation, communications, and organization, in a proactive framework that minimizes the crisis in the organization or society.

After completing this program, you will:

  • Be able to identify and warn the severity and scope of what is triggering the crisis (pandemic, natural disaster, internal boycott, cyber-attack, contamination, etc.).
  • Be trained to carry out an analysis of priorities and identify key actors in an adverse scenario.
  • Develop own criteria to apply strategies to anticipate, confront and mitigate a crisis and/or it effects.
  • Develop and recognize tools to manage a crisis according to your responsibility and sector.
  • Be able to prepare plans and strategies so that your organization is prepared to face a crisis.
  • Lead crisis teams within your organization or society.
  • Be able to participate in multidisciplinary teams oriented to mitigate or repair the effects of a crisis.
  • Develop adequate communication skills and criteria in the different stages of the crisis.

What can we do together?


Our programs are designed to provide you with the necessary tools and experience to help you improve your performance in different areas.


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